world-class hospital service organization built on excellence
We are professionals who know your pneumatic tube system and automated waste collection system
WE UNDERSTAND YOUR SYSTEM
WE ARE EQUIPPED WITH THE RIGHT TOOLS
WE FIX YOUR PROBLEMS THE FIRST TIME
WE DELIVER WORLD-CLASS HOSPITAL SERVICE TO COMPLIMENT YOUR OPERATIONS
How We Deliver Value
Our vision is to be a world-class hospital service organization built on the excellence of people, processes and products. We will fulfill that vision with professionals who know your specific type of pneumatic tube system or automated waste collection system, and are equipped to resolve your problem the first time. Our team builds long-term partnerships with our customers through open, accurate and honest communication and a focus on solving your operational challenges.
A Philosophy of Engaged, Proactive Service
Atreo Services strives to create peace of mind for people who use and manage the pneumatic systems we serve. Our customers are hospital caregivers, managers, environmental services workers and the senior administration whose responsibility is to ensure operational efficiency, and patient safety and satisfaction.
We approach service as a partnership with the people we serve. We build our programs around the delivery of our promise: your peace of mind. A knowledge that your system will perform as needed, enabling you to provide a more efficient, safer healing environment for patients.
We believe that most problems can be identified and resolved through proactive system maintenance, preventing most before they occur and significantly decreasing the need for emergency repairs.
- Regular scheduled preventive maintenance
- Thorough inspection, adjustment, and lubrication of all components
- Replacement of wearables/consumables
- Identification and replacement of faulty and failing parts
Our goal is to improve your experience and maximize the value of your pneumatic tube system or automated waste collection solution through fully engaged customer service. What does this mean?
- Open communication with maintenance staff and users
- Active understanding of system usage and operational environment
- Ongoing, user-focused training
- Reporting and analysis
- Recommendations to improve user experience and maximize your return on investment
Would you like to learn more? Contact us for more information about how our world-class hospital service can take the worry out of your pneumatic tube systems and automated waste removal systems.
The Benefits of Our World-Class Hospital Service Approach
PEACE OF MIND
Our service programs focus on preventive care, training staff to be first-line responders, and responsive support by Atreo Services when needed.
We provide a clear understanding of costs and documentation that enable you to hold us accountable for your performance.
RETURN ON INVESTMENT
We deliver the means to ensure continual improvement and performance over the long haul.